Only company willing to help us Christmas eve when heater wouldn’t work. 18 degrees outside. We called several businesses. Only 2 companies called us back. One company offered to show up 3 days later, Lockey showed up within an hour. A+ for customer care!
Ronnie Williams and I had fun today as we inspected the 3 heat pump units. We found a leaking nut in one unit. I was surprised as most leaking nuts are in Washington DC. We have been Lockey customers for 5 years now and do not plan to change HVAC service companies.
Good communication – office and/or technician called to say he would be at house in 30 minutes or less. Good knowledge of system (American Standard). Parts covered under warranty, but took about 1 week to arrive (in our situation that was not a big problem). Only paid for labor. So far, so good.
Great service. Reasonable price for budget minded families. Even pointed me in the right direction for financing. Could not ask for better. Thanks guys.
Top notch service! And I recommend them for all your ac/heating needs.
Especially the young man that has come to our house a few times now, Matt. Best service!!
Early morning service and we are cool again. So appreciative of the timely response and repairs, along with tips on how to prevent clogged drains in the future. Lockey is the best at what they do! Thank you!
H B Macey IV
Very pleased with our service from Lockey heat and AC. They were prompt getting to the house and fast on the job. My son was so desperate to get the AC back on, he brought out his piggy bank to pay the technician.
Very pleased with our service from Lockey heat and AC. I called this afternoon and spoke with Randy on the phone. He was very helpful and called his technician Sam to come out to our house. Sam was able to fix our AC unit and we are back to a cooler house. I was very impressed with how quick they were to get out to our house. Some of the other placed I had called were not going to be able to come out until late this evening or Sunday. Lockey was out in under an hour!!!! Plus they were cheaper on the service cost then anyone. I will definitely recommend you guys to everyone I know. Thank you so much!!!!
Very Professional Services.
I’m always satisfied and like the customer service.
Always quick service and reasonable prices. They really care about their customers
The service was fantastic! We were in an RV out at the Dana Peak Park, Stillhouse Lake and having trouble with our heat and air conditioning. I called Lockey Heating and Air and they were able to send Matt out that same day! We was so knowledgeable, friendly and took the time to explain what the problem was to my husband and I. He checked out the system and had it up and running! I was so pleased with his service and I felt it was very reasonable! If any other problem should arise, I would definitely call Lockey Heating and Air again.
Thank you so much,
I have a long list of medical problems, so when the Lockey crew arrived at my house this morning I wasn’t doing all that good. These guys were so respectful and quiet I was able to get another couple hours rest as they got started. When they were done completely replacing my old AC unit inside and out everything was so polished and clean. I thought there would be a couple holes to spackle over where the new parts didnt line up exactly with the old parts…something. Nothng. No dust, no dirt, no debris, and no holes. Everything was so clean and polished you’d never have know there was a small crew hard at work in here. Financing so low I didn’t go directly through my bank to entertain the project (I ALWAYS use my bank!!!) No one likes to spend thousands of dollars on anything, but its nice to know who to call when you need to get something done right. Thank you for taking good care of me and my house. I have taken the liberty to add this company directly to both my phone and email contacts, though it’ll probably be a while before I need more AC work now. =)
Ronnie was very thorough and answered all of my questions. I have never had an air conditioning service this great. I was delivered bad news, but he explained to me many options that are available concerning my circumstance. This will be my go-to company as long as I live here. Thank you for wonderful service!
Thank you!!! Our Air Conditioner system went out while we were out of town. I contacted this AC Service and Repair Company on a Sunday at 900 am and someone answered the phone. I was relieved to get a person instead of a voicemail. The gentleman said they do have on-call Service Technicians and we requested someone to come out. Within a short reasonable time for Sunday, Ronnie Williams came out, diagnosed the issue and recommended a repair. I had no issue agreeing to the repair due to the knowledge Mr. William had. It’s Texas, it’s hot and man, Ronnie came through. I can’t be more pleased with the Service, Pricing and overall Customer Service. Top Notch.
They were very quick to react to my call when my AC went out. Ronnie was very thorough when checking my AC unit, found and fixed the problem quickly and professionally. I found my new AC maintenance company. I promise they do not compare to any other AC maintenance company in this area. Ronnie is very professional and courteous. He is very experienced in this area and can find and fix your issue faster than anyone in town.