Dee W.

Only company willing to help us Christmas eve when heater wouldn’t work. 18 degrees outside. We called several businesses. Only 2 companies called us back. One company offered to show up 3 days later, Lockey showed up within an hour. A+ for customer care!

Robert C.

Ronnie Williams and I had fun today as we inspected the 3 heat pump units. We found a leaking nut in one unit. I was surprised as most leaking nuts are in Washington DC. We have been Lockey customers for 5 years now and do not plan to change HVAC service companies.

Chris S.

Good communication – office and/or technician called to say he would be at house in 30 minutes or less. Good knowledge of system (American Standard). Parts covered under warranty, but took about 1 week to arrive (in our situation that was not a big problem). Only paid for labor. So far, so good.